We keep things fair and easy when you shop with Lavender Estate.

⇾ Shipping: Orders leave the farm on Tuesdays & Thursdays. Free delivery kicks in at $50 for Perth Metro and $100 for Australian capital cities. Everywhere else is just a $15 flat rate.

⇾ Corrections: Entered the wrong address or clicked the wrong item? Email store@lavenderestate.com.au straight away - if your order hasn’t shipped, we’ll fix it for free.

⇾ Returns: Faulty, damaged, or incorrect? Let us know within 7 days with your order number + photos, and we’ll arrange a replacement, refund, or credit.

Change of mind? We don’t usually refund, but we may offer an exchange or store credit if the item is unused, unopened, and in original packaging within 21 days.